The following table provides a definition of student holds including important information on a student's next steps to clear the hold:
| Code | Description | Information for this hold type: |
| 2 | F1 Visa Contact ISP | An admissions hold has been placed on your account because you indicated that you are an international student in the F-1 visa category. Please email the International Student Program at international@santarosa.edu to complete the admissions process. |
| 49 | Proof of Identity | A Registration Hold has been placed on your account. To remove the hold, please complete the Student Data Change Form to verify your identity. |
| 50 | Minor in Adult School | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester and currently in adult school (and not a graduate of high school).Please submit a letter from the principal of your assigned public high school district stating that you are 'released from compulsory attendance.' A copy of the letter can be uploaded by submitting a completed Parent/Guardian Consent form. Please allow 1-5 business days for processing. When the hold has been cleared, you will be able to register for GED preparation courses only, until you are age 18 and/or have earned a GED or equivalent. |
| 51 | Minor not in High School | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester, and have stopped attending high school without earning a diploma or equivalent. Please submit a letter from the principal of your assigned public high school district stating that you are 'released from compulsory attendance.' A copy of the letter can be uploaded by submitting a Parent/Guardian Consent form. Please allow 1-5 business days for processing. When the hold has been cleared, you will be able to register for GED preparation courses only, until you are age 18 and/or have earned a GED or equivalent. |
| 52 | Minor with HS Diploma | A Registration Hold has been placed on your account because you are 16 years old or younger on the first day of the semester and received a high school diploma.Please submit a completed Parent/Guardian Consent form including a copy of your high school diploma. If you have not received your diploma yet but will graduate before the semester begins, attach a letter from your high school principal stating your expected date of graduation, instead of your diploma. |
| 53 | Minor need Certificate | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester and you indicated that you have passed a High School Equivalency Test (GED, HiSET, or TASC) and received a Certificate of High School Equivalency. Please submit a completed Parent/Guardian Consent form including a copy of your Certificate of High School Equivalency. |
| 54 | Minor need Certificate/CA | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester and passed the California High School Proficiency Examination (CHSPE). Please submit a completed Parent/Guardian Consent form including a copy of your Certificate of Proficiency (or copy of your high school transcript reflecting completion of the CHSPE). |
| 55 | Minor with foreign HS | A Registration Hold has been placed on your account because you are 16 years old or younger on the first day of the semester and received a high school diploma or certificate of graduation from a foreign school. Please submit a completed Parent/Guardian Consent form including a copy of your foreign high school diploma/certificate or a copy of your high school transcript reflecting completion of graduation. |
| 56 | Minor with Associate | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester and received an associate degree. Please submit a completed Parent/Guardian Consent form including a copy of your associate degree. |
| 57 | Minor with Bachelors | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester and received a bachelor’s degree or higher. Please submit a completed Parent/Guardian Consent form including a copy of your degree. |
| 58 | Minor Emancipated | A Registration Hold has been placed on your account because your application indicates that one or more residency exceptions may apply to your situation. Please complete the Dependency Status Residency Questionnaire to provide more information. |
| 59 | Guardian Information | A Registration Hold has been placed on your account because you entered guardian information on your Application for Admission rather than parent information. Please complete the Dependency Status Residency Questionnaire Form. |
| 60 | USCIS Number | A Registration Hold has been placed on your account because you entered an invalid USCIS alien registration number (found on a US Permanent Resident card) on your Open CCCApply Application for Admission. Please submit a copy of your documentation electronically. To clear the hold without claiming residency for tuition purposes, please contact Admissions & Records to speak with a Residency Specialist. |
| 61 | Minor in Middle School | A Registration Hold has been placed on your account because you will be under 14 years old when classes begin. If you are a middle school student, please complete the Middle School Special Enrollment Petition. Once approved, the hold will be lifted. |
| 62 | F1 Minor | A Registration Hold has been placed on your account because you will be under 18 years of age when classes begin. Please submit your high school diploma or equivalent. Once submitted, email Becky Alvarez at ralvarez@santarosa.edu to remove the hold. |
| 70 | Conduct Suspension (call District Police, 527-1000) | If student is present, call District Police, 527-1000 |
| A1 | Admission Information | Contact the Admissions & Records Office at 707-527-4685. |
| A2 | Residency Problem in Admission | Contact the Admissions & Records Office at 707-527-4685. |
| A3 | Residency/App data missing | An admissions hold has been placed on your record because SRJC did not collect documentation to determine your residency for the semester. Please complete the Residency Reclassification Form and allow 1-5 business days for processing. Once the form has been processed, the hold will be lifted. |
| A4 | Further Proof of Identity Req | A Registration Hold has been placed on your account. To remove the hold, please complete the Student Data Change Form to verify your identity. |
| AB | AB928 ADT Education Plan | A Registration Hold has been placed on your account because your Education Goal of transfer to a 4-year California State University requires that your program of study be for an Associate Degree for Transfer. Please contact the Counseling Office to update your program of study. |
| AC | Conduct Suspension Conduct Dean | Contact the Dean of Students at 707-535-3746. |
| AD | Disciplinary | Contact the Dean of Students at 707-535-3746. |
| AE | Pre-Registration Survey | You need to complete the student survey before registration. This is located on the home screen of the Bear Cub Hub under the task/calendar icon on the upper right hand side of the page next to the bell icon.
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| AG | Guardian Information Hold | A Registration Hold has been placed on your account because you entered guardian information on your Application for Admission rather than parent information. Please complete the Dependency Status Residency Questionnaire Form. |
| AP | President's Office | Contact the President's Office at 707-527-4431. |
| C1 | Advising Hold | Contact counseling: https://counseling.santarosa.edu/ |
| CP | Campus Police | Contact Campus Police 707-527-1000. |
| F1 | Loan Default (See Fin Aid) | Contact the Financial Aid Office at 707-527-4471. |
| F2 | Affidavit Missing (See FINAID) | Contact the Financial Aid Office at 707-527-4471. |
| G1 | Address Hold | Contact Admissions and Records Office at (707) 527-4685. |
| G2 | Kent Hall | Contact Accounting Office: (707) 527-4973. |
| GG | Los Guilicos Center | Contact Accounting Office: (707) 527-4973. |
| GP | Petaluma Campus | Contact the Petaluma Campus Welcome Center 707-778-4141. |
| GX | Deceased | Contact the Academic Records Office at 707-527-4761. |
| H1 | Health Status See Health Serv | Contact the Student Health Services department: (707) 527-4445. |
| H2 | Health Appliance Not Returned | Contact the Health Sciences Office: 707-527-4272 |
| I1 | F-1 Student | An admissions hold has been placed on your account because you indicated that you are an international student in the F-1 visa category. Please email the International Student Program at international@santarosa.edu to complete the admissions process. |
| I2 | F1 International Office Hold | lease email the International Student Program at international@santarosa.edu. |
| I3 | F1 Student, minor: HS diploma | lease email the International Student Program at international@santarosa.edu. |
| I4 | F1 Student Health Insurance Fee | A health insurance hold has been placed on your account because you have indicated that you are an international student in the F-1 visa category. You can pay your full balance here, pay in-person at the Santa Rosa or Petaluma Campus Accounting Office, or pay by phone at +1.707.527.4973. Once paid, please email Tina Lowe at MLowe@santarosa.edu to remove the hold. |
| I5 | F1 Student ISP Orientation | An orientation hold has been placed on your account because you have indicated that you are an international student in the F-1 visa category. You can login to Canvas to complete the ISP Orientation course. Once completed, please email the International Student Program at international@santarosa.edu to remove the hold. |
| L1 | Books (See Library) | Contact the SRJC Library (707) 527-4548. |
| L2 | Audio Visual (See Library) | Contact the SRJC Library (707) 527-4548. |
| L3 | Athletic Equipment | Contact the President's Office at (707) 527-4431. |
| R1 | Registration Hold | Contact Admissions and Records Office at (707) 527-4685. |
| R2 | Academic Records | Contact the Academic Records Office at (707) 527-4761. |
| S1 | Enabling Services | Contact the Disability Resources Department: (707) 527-4278. |
| SE | EOPS | Contact EOPS at: (707) 527-4383. |
| SM | MESA | Contact Jessica Zambrano at (707) 521-7903 or in-person at the MESA Center. |
| SU | USCIS PermRes Document | A Registration Hold has been placed on your account because you entered an invalid USCIS alien registration number (found on a US Permanent Resident card) on your Open CCCApply Application for Admission. Please submit a copy of your documentation electronically. To clear the hold without claiming residency for tuition purposes, please contact Admissions & Records to speak with a Residency Specialist. |
| T1 | Financial Hold | Contact Accounting Office: (707) 527-4973 |
| T2 | Past Due Balance | Contact Accounting Office: (707) 527-4973 |
| T3 | Collections Hold | Contact Accounting Office: (707) 527-4973 |
| T4 | Write-Off | Contact Accounting Office: (707) 527-4973 |
| T5 | NSF - No Personal Checks | Contact Accounting Office: (707) 527-4973 |
| T6 | AR Hold | Contact Admissions and Records Office at (707) 527-4685. |
| Y1 | Minor: HS Principal/Parent Ltr | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester, and have stopped attending high school without earning a diploma or equivalent. Please submit a letter from the principal of your assigned public high school district stating that you are 'released from compulsory attendance.' A copy of the letter can be uploaded by submitting a Parent/Guardian Consent form. Please allow 1-5 business days for processing. When the hold has been cleared, you will be able to register for GED preparation courses only, until you are age 18 and/or have earned a GED or equivalent. |
| Y2 | Minor: <16 US HS Diploma/Consent | A Registration Hold has been placed on your account because you are 16 years old or younger on the first day of the semester and received a high school diploma. Please submit a completed Parent/Guardian Consent form including a copy of your high school diploma. If you have not received your diploma yet but will graduate before the semester begins, attach a letter from your high school principal stating your expected date of graduation, instead of your diploma. |
| Y3 | Minor: HS Equiv/Parent Consent | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester, and have stopped attending high school without earning a diploma or equivalent. Please submit a letter from the principal of your assigned public high school district stating that you are 'released from compulsory attendance.' A copy of the letter can be uploaded by submitting a Parent/Guardian Consent form. Please allow 1-5 business days for processing. When the hold has been cleared, you will be able to register for GED preparation courses only, until you are age 18 and/or have earned a GED or equivalent. |
| Y4 | Minor: Cert CA HS Prof/Consent | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester and passed the California High School Proficiency Examination (CHSPE). Please submit a completed Parent/Guardian Consent form including a copy of your Certificate of Proficiency (or copy of your high school transcript reflecting completion of the CHSPE). |
| Y5 | Minor: <16 nonUS HS Diploma | A Registration Hold has been placed on your account because you are 16 years old or younger on the first day of the semester and received a high school diploma. Please submit a completed Parent/Guardian Consent form including a copy of your high school diploma. If you have not received your diploma yet but will graduate before the semester begins, attach a letter from your high school principal stating your expected date of graduation, instead of your diploma. |
| Y6 | Minor: College Assoc/Consent | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester and received an associate degree. Please submit a completed Parent/Guardian Consent form including a copy of your associate degree. |
| Y7 | Minor: College Bacch/Consent | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester and received a bachelor’s degree or higher. Please submit a completed Parent/Guardian Consent form including a copy of your degree. |
| Y8 | Minor: Dependency Stat Rez ? | Contact Admissions and Records Office at (707) 527-4685. |
| Y9 | Dependency Status Rez Question | Contact Admissions and Records Office at (707) 527-4685. |
| YA | Minor AdultSch: Release/Consent | A Registration Hold has been placed on your account because you are under 18 years of age on the first day of the semester and currently in adult school (and not a graduate of high school). Please submit a letter from the principal of your assigned public high school district stating that you are 'released from compulsory attendance.' A copy of the letter can be uploaded by submitting a completed Parent/Guardian Consent form. Please allow 1-5 business days for processing. When the hold has been cleared, you will be able to register for GED preparation courses only, until you are age 18 and/or have earned a GED or equivalent. |
| YM | Minor: <14 MidSch Enroll Permit | A Registration Hold has been placed on your account because you will be under 14 years old when classes begin. If you are a middle school student, please complete the Middle School Special Enrollment Petition. Once approved, the hold will be lifted. |
| XX | Conduct Suspension (call District Police, 527-1000) | If student is present, call District Police, 527-1000. |